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Kambio selects ServicePower NEXUS FS Software

ServicePower Technologies Plc (AIM: SVR), a market leader in workforce management software, today announces that it has secured a new contract with Kambio for NEXUS FSTM Field Service Management software. Kambio has also joined ServicePower’s partner ecosystem as a reseller of NEXUS FSTM within the automotive industry. Toronto, Canada-based Kambio provides preventative auto maintenance services direct to consumers and fleets on-site and on-demand.

NEXUS FSTM provides Kambio with SaaS field service management capabilities, including customer and work order management, recently enhanced inventory management, dispatching, asset tracking, and time cards.  The enterprise-level mobile dispatch tool, based on ServiceMobility, will provide Kambio with a robust, configurable mobile application to ensure field automotive technicians have all of the information required for each consumer and their vehicle, as well as the information and tools to complete contracted services in one visit. Kambio expects NEXUS FSTM to improve the productivity of its field-based automotive technicians, while also improving the customer experience.

Also, as the latest addition to ServicePower’s partner network, Kambio also will extend the reach of NEXUS FSTM to the automotive sector, through resale to manufacturers, dealers, and automotive service providers in the North American market.

Peter B. Atam, Founder of Kambio said, “Kambio was born with a mission to modernize the automotive service industry.” Looking back, the car was invented as a convenient source of transportation, so routine maintenance shouldn’t be so inconvenient. Our aim is not only to deliver convenient auto service to our customers but also to provide information efficiently to our mobile mechanics who are our field operators. After thorough research and due diligence, there was no suitable vendor that came close to what we were able to discover with Service Power, without getting into hefty customization investments. Their field service management is so unique that we decided not only to become a customer but also a reseller, and represent the service in the Canadian market for other similar field service operators.”

Marne Martin, CEO, ServicePower said “Kambio represents further adoption of our new NEXUS FSTM SaaS-based field service management software, as well as further growth into the automotive and North American market.  NEXUS FSTM will improve service delivery operations for Kambio and further extend ServicePower’s reach into the sector through our resale relationship.”

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Frequently Asked Questions+-

What services does Kambio offer?
At Kambio, we offer a wide range of high-quality mobile automotive services, including:
- Emergency car repairs - Tire swaps (on-rim and off-rim)
- Oil changes
- Battery replacements
- Vehicle inspections
- Tire Storage (with climate-controlled, 24/7 secure storage)
Our skilled technicians come to you, saving you the hassle of visiting a traditional service center. Whether it's regular maintenance or more specialized services, we've got you covered.
Do you have service stations?
Yes, we have a service station at EY Tower, 120 Adelaide Street West, P2. Our service station is fully equipped to handle a variety of automotive services, including:
- Routine manufacturer-scheduled maintenance
- Tire services (on-rim and off-rim tire swaps, tire storage)
- Brake services
- Battery replacements
- And more...
Our service station offers a convenient option for clients who prefer a traditional shop setting.
How can I book a service with Kambio?
Booking with Kambio is easy! You have multiple options for your convenience:
- Online Booking Portal: Visit our website to easily browse services, view fees, and select appointment times.
- Phone Call: You can also book by calling us directly.
- Mobile App: Download our mobile app, available on both iOS and Android, to manage your services, keep track of your vehicle’s history, and book appointments directly from your phone.
When you book a service, you'll receive a confirmation email and text message 24 hours prior to your appointment.
Can I get a quote before booking a service?
Yes! When requesting a quote, you'll receive a full outline of services, including a detailed description and fee breakdown, sent directly to your email and text message. You can approve the quote with a single click, and even pay directly via text message! We make the process as simple and convenient as possible.
Can you install new tires mobile?
Absolutely! Not only can we perform new tire installations at your location, but our real-time tire inventory system allows us to offer a wide variety of tires and wheels, including pricing and availability, right on the spot. Additionally, we sell a full range of new tires, including all-season, summer performance, all-weather, and winter tires. Whether you're looking for top-tier brands or budget-friendly options, we’ve got them all.
Do you offer services at Toronto Financial District office buildings?
Yes, we do! Since 2016, we’ve been providing a full range of services in the Toronto Financial District. We’re familiar with each office tower and can perform services directly underground, right by your vehicle. We also offer pre-arranged mobile services at key locations like:
- BCE Place - 181 Bay Street, Toronto (Located P4)
- RBC Plaza - 200 Bay Street, Toronto (Located P3)
- Metro Centre - 200 Wellington Street W., Toronto (Located P1)
- CitiGroup Place - 123 Front Street W., Toronto (Located P1)
Do you offer services outside of the GTA?
While the Greater Toronto Area (GTA) is our primary service zone, we are mobile and can travel anywhere you wish. Please note that a travel fee will apply for services outside of the GTA.
Do you sell TPMS sensors for Tesla or other cars?
Yes, we sell a wide selection of TPMS (Tire Pressure Monitoring System) sensors for Tesla and other vehicles. We also have the necessary scanning tools to program these sensors to your vehicle.
Do you offer tire storage?
Yes, we offer climate-controlled, 24/7 secure tire storage at our conveniently located warehouse. Our storage clients receive priority service for retrieving their tires, with a 24-hour turnaround time from the request.
If my tires are stored at a dealer or another shop, can you collect them?
Yes, we offer complimentary collection of your tire set from another stored facility. We'll schedule the swap at your convenience and even store your other set for you. No heavy lifting required. Simply authorize Kambio to collect your tires from your current vendor, and we'll take care of the rest.
Will any of your services void my manufacturer warranty?
No, all of Kambio's services are warranty-approved and performed in compliance with your vehicle’s manufacturer requirements. You can trust us to maintain your warranty while providing top-quality care.
Do you offer services to Fleet Operators?
Yes, we specialize in providing customized fleet service plans designed to minimize vehicle downtime and optimize fleet usage. Whether you manage a small fleet or a national operation, Kambio’s solutions help keep your fleet running smoothly and efficiently while reducing staff involvement.
We work directly with large fleet operators, including:
- Element Fleet Management
- Holman Enterprise (formerly ARI Fleet)
- Enterprise Fleet Management
- Wheels
- EMkay
- Jim Pattison Lease
All we need is the vehicle's license plate, and we’ll handle the rest.
For more details on how we can support your fleet, reach out to us at fleet@kambio.ca, and let’s tailor a plan that meets your needs!
What is Kambio's cancellation policy?
We require 24 hours' notice to cancel a service appointment without any charge. To respect other appointments, if you need to cancel your service with less than 24 hours' notice or fail to show up, there will be a $99 cancellation fee.
Do you offer emergency services?
Yes, Kambio provides emergency roadside assistance. While we do our best to accommodate all urgent requests, please note that some restrictions may apply based on location and availability.
Do you offer body damage service?
Yes, we partner with reputable body shops in downtown Toronto to facilitate any body damage services for your vehicle. We’ll handle the coordination and ensure the service is completed with top-quality care.
Do you offer rim curb rash refinishing?
Yes, we do! Whether you have standard alloy wheels or machined top design wheels, we can restore them to their original look by refinishing the curb rash.
Do you repair cracked rims?
Yes, we do repair cracked rims. In most cases, they are repairable. However, depending on where the crack is located, there may be instances where the rim cannot be repaired. We’ll evaluate the damage and let you know the best course of action.
Do you do scheduled maintenance on luxury vehicles?
Yes, we provide a full range of services, including scheduled maintenance for high-end luxury vehicles like:
- Porsche
- Range Rover
- Mercedes
- BMW
- Bentley
- Audi
- Rolls-Royce
- Jaguar
- Maserati
- Tesla
- And more...
Simply inquire about your specific vehicle via email at help@kambio.ca, and we’ll provide a tailored quote for the services.
Which type of clientele do you service?
Kambio proudly serves a wide range of clients, from single vehicle owners to large national fleet organizations. Whether you're a private vehicle owner in need of general automotive services or a fleet manager looking for a comprehensive, cost-efficient maintenance plan, Kambio offers the flexibility and convenience to meet your needs.
Do you have a mobile app?
Yes, we do! With our mobile app, available on both iOS and Android, you can easily:
- Book services
- Keep a history of all your vehicles, services, and invoices
It’s simple and easy to be in control of your vehicle’s upkeep, ensuring you're always in the driver’s seat!
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