21 Feb 2019

Kambio Contract Announcement

ServicePower Technologies Plc (AIM: SVR), a market leader in workforce management software, today announces that it has secured a new contract with Kambio for NEXUS FSTM Field Service Management software. Toronto, Canada-based Kambio provides preventative auto maintenance services direct to consumers and fleets on-site and on-demand.  

NEXUS FSTM provides Kambio with SaaS field service management capabilities, including customer and work order management, recently enhanced inventory management, dispatching, asset tracking and time cards.  The enterprise level mobile dispatch tool, based on ServiceMobility, will provide Kambio with a robust, configurable mobile application to ensure field automotive technicians have all of the information required for each consumer and their vehicle, as well as the information and tools to complete contracted services in one visit. Kambio expects NEXUS FSTM to improve the productivity of its field based automotive technicians, while also improving the customer experience.

Also, as the latest addition to ServicePower’s partner network, Kambio also will extend the reach of NEXUS FSTM to the automotive sector, through resale to manufacturers, dealers and automotive service providers in the North American market.

Peter B. Atam, Founder of Kambio said, “Kambio was born with a mission to modernize the automotive service industry.” Looking back, the car was invented as a convenient source of transportation, so routine maintenance shouldn’t be so inconvenient. Our aim is not only to deliver convenient auto service to our customers, but also to provide information efficiently to our mobile mechanics who are our field operators. After thorough research and due diligence, there was no suitable vendor that came close to what we were able to discover with Service Power, without getting into hefty customization investments. Their field service management is so unique that we decided not only to become a customer but also a reseller, and represent the service in the Canadian market for other similar field service operators.” 

Marne Martin, CEO, ServicePower said “Kambio represents further adoption of our new NEXUS FSTM SaaS based field service management software, as well as further growth into the automotive and North American market.  NEXUS FSTM will improve service delivery operations for Kambio and further extend ServicePower’s reach into the sector through our resale relationship.” 

For further information, please contact: Jenniffer Breintensteinhello@servicepower.com

About ServicePower

ServicePower, the acknowledged leader in Optimization Technology, provides an innovative global, mobile workforce management software platform used by field service organizations to improve productivity and efficiency, intelligently schedule appointments, SLA and complex jobs, as well as parts.  Our platform focuses on solving fundamental field service problems with patented routing optimization, M2M connected services, 3rd party dispatch and warranty claim payments, cutting edge mobile technology, robust business intelligence and asset tracking. 

ServicePower is listed on the AIM market of the London Stock Exchange with the ticker SVR.L. For more information please visit http://www.servicepower.com/www.nexus-fs.com

About Kambio

Kambio – the on-demand automotive service provider, is the car mechanic that comes to you – at work, home, or even at the golf course. Dealing with car problems has historically been a time consuming, expensive, and frustrating experience. Owners often lack visibility into the price and quality of services for their vehicle. Our technology platform offers an economical, transparent, and extremely convenient solution to vehicle repair and maintenance. By connecting car owners with certified mobile mechanics, Kambio puts both parties in the driver’s seat. Our mission is to modernize the auto service industry by delivering efficient, transparent and effortless auto care solutions for our customers, and freedom for our mechanics to interact directly with customers and earn more income. Founded by AIC Group of Companies’ Principal, Peter B. Atam is a seasoned entrepreneur who has an eagle eye for disruptive market opportunities.For more information please visit www.kambio.ca

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Frequently Asked Questions+-

You have the ability to conveniently live stream the service being performed on your vehicle, as well as receive a detailed work order with our Kambio’s signature of completion.
All of our work is guaranteed, and we ensure your full satisfaction on the services performed on your vehicle. If in the rare event a customer experiences damage to their engine and the failure was proven to be caused by our products or service, we will either repair the engine or fully provide a replacement for your vehicle. Please ask our reservation team for more details.
Absolutely. We carry full garage insurance and coverage, and all of our Kambios are WSIB.
We only use high quality, name brand lubricants including synthetic oil. We use the correct viscosity of oil for your vehicle, as recommended by the manufacturer.
At this moment we are focused on our core service of on-location oil changes. Our added value services include but are not limited to seasonal tire change and storage, tire rotation, waterless car wash and other services as suggested by our customers.
Our prices are subject to the type of oil your vehicle OEM has suggested, and the location of the service. Our average going rate is $97.00, which includes up to 5L full synthetic oil, a new filter and travel time. Once you proceed with booking an oil change you will be provided with the exact price.
We’re currently in the GTA. Our main service points are commercial locations as well as residential locations after-hours.
Our services are catered to light duty vehicles.
No, what’s so cool about Kambio’s service is that you can continue doing what you love, while we do the same! You also have the freedom to live-stream our service from behind your desk.
We understand that your satisfaction is very important and that untidy work is not acceptable. We always place a large, absorbent safety mat under the vehicle before beginning an oil change. We also use over-sized oil drain pans, and we have special Spill Kits on hand in case a spill does happen. We are very concerned about the environment and about your vehicle.
Kambios are our operator technicians who are certified auto machanic's. They all have a minimum of 5 years experience as a mechanic and are passionate about changing the automotive service industry.
All of our waste oil and filters are recycled by Waste Management partners. None of it ends up in landfills.
Kambio was created for those who value time. Whether you are running a business, managing your busy lifestyle, using your vehicle for pleasure, or simply don’t have the time to travel to the dealership or lube shop, we offer the convenience of coming to you. Kambio delivers convenience, quality of work, and the value of time.
Our service hours for commercial zone clients are from 8:00am to 4:00pm, and residential clients from 4:00pm to 8:00pm. It’s recommended to check our scheduling portal for accurate service availabilities.
Yes. Our hours are 9am – 3pm.
Yes and No. it’s always recommended to check booking the schedule to see our operation hours on public holidays.
We require credit card information upon reservation in order to secure your booking.
You must cancel your booking at least 12 hours in advance in order to avoid any fees. Should there be a no show when the Kambio arrives, there will be a $50.00 cancellation fee charged applied to the credit card.
You can book your reservation by calling our live reservations at 1.844.526-2461 minimum of 24 hours in advance, or several weeks prior. You may receive same day service so long as your booking is done prior to 1:00pm EST. You’re always suggested to check with our live reservation team for availabilities.

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