Will aftermarket parts void my warranty?

Motorists trying to save money on their vehicle’s maintenance will invariably choose independent shops as an alternative to having their vehicles serviced at a dealership. The rules surrounding your vehicle’s warranty, and more specifically the voiding of the warranty, can be very confusing. I’m hoping to shed some light for you here.
All new cars come with a factory warranty. The purpose of a warranty is to assure consumers that the vehicle they invest in (and let’s face it, it is a huge financial investment) will perform as promised within a specified period of time.

The Magnusson-Moss Warranty Act gives consumers the right to have their vehicle serviced at a business of their choice with the option of using aftermarket parts, while still retaining the warranty on their vehicle. The manufacturer is not allowed to void a warranty just because a non-factory part is used on the vehicle, unless that non factory part is defective and/or has caused a problem with the vehicle. As an example, if your aftermarket shocks are leaking, you will not be able to claim warranty on that repair (at the dealership), but your warranty is still valid for the rest of the vehicle. The onus is on the dealership to prove that the aftermarket part caused your issue and that the issue is not with faulty parts or workmanship on the part of the manufacturer.

To avoid warranty issues, the Federal Trade Commission has these tips:

• Read your warranty, be familiar with the terms and specifics
• Know the warranty period (make the dealership aware of problems as they occur even if you cannot bring in your vehicle for a while).
• Keep all service records no matter who performs the service or repair. It will prove that the work has been done
• Use the chain of command for complaints, file the complaint and let it escalate through the proper channels to get best results

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Frequently Asked Questions+-

You have the ability to conveniently live stream the service being performed on your vehicle, as well as receive a detailed work order with our Kambio’s signature of completion.
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We only use high quality, name brand lubricants including synthetic oil. We use the correct viscosity of oil for your vehicle, as recommended by the manufacturer.
At this moment we are focused on our core service of on-location oil changes. Our added value services include but are not limited to seasonal tire change and storage, tire rotation, waterless car wash and other services as suggested by our customers.
Our prices are subject to the type of oil your vehicle OEM has suggested, and the location of the service. Our average going rate is $97.00, which includes up to 5L full synthetic oil, a new filter and travel time. Once you proceed with booking an oil change you will be provided with the exact price.
We’re currently in the GTA. Our main service points are commercial locations as well as residential locations after-hours.
Our services are catered to light duty vehicles.
No, what’s so cool about Kambio’s service is that you can continue doing what you love, while we do the same! You also have the freedom to live-stream our service from behind your desk.
We understand that your satisfaction is very important and that untidy work is not acceptable. We always place a large, absorbent safety mat under the vehicle before beginning an oil change. We also use over-sized oil drain pans, and we have special Spill Kits on hand in case a spill does happen. We are very concerned about the environment and about your vehicle.
Kambios are our operator technicians who are certified auto machanic's. They all have a minimum of 5 years experience as a mechanic and are passionate about changing the automotive service industry.
All of our waste oil and filters are recycled by Waste Management partners. None of it ends up in landfills.
Kambio was created for those who value time. Whether you are running a business, managing your busy lifestyle, using your vehicle for pleasure, or simply don’t have the time to travel to the dealership or lube shop, we offer the convenience of coming to you. Kambio delivers convenience, quality of work, and the value of time.
Our service hours for commercial zone clients are from 8:00am to 4:00pm, and residential clients from 4:00pm to 8:00pm. It’s recommended to check our scheduling portal for accurate service availabilities.
Yes. Our hours are 9am – 3pm.
Yes and No. it’s always recommended to check booking the schedule to see our operation hours on public holidays.
We require credit card information upon reservation in order to secure your booking.
You must cancel your booking at least 12 hours in advance in order to avoid any fees. Should there be a no show when the Kambio arrives, there will be a $50.00 cancellation fee charged applied to the credit card.
You can book your reservation by calling our live reservations at 1.844.526-2461 minimum of 24 hours in advance, or several weeks prior. You may receive same day service so long as your booking is done prior to 1:00pm EST. You’re always suggested to check with our live reservation team for availabilities.
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